Receptionists & information clerks

Detailed Occupation

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2020 Workforce

1.23M

Average Age

38.9

Estimated Job Growth

3.56%

10-year projection

Average Salary

$25,449

Average Male Salary

$27,021

Average Female Salary

$25,263

About

Receptionists & information clerks are most often employed by the Offices of physicians industry. The average yearly wage for Receptionists & information clerks was $25,449 in 2020.

The locations that employ the most Receptionists & information clerks are Washington Heights, Inwood & Marble Hill PUMA, NY, Fargo City PUMA, ND, and Bensonhurst & Bath Beach PUMA, NY. The locations with a relatively high concentration of Receptionists & information clerks are El Paso City (Southeast) PUMA, TX, Escambia County (North) PUMA, FL, and Lafayette Parish (North) PUMA, LA.

Sales & Office Occupations Office & Administrative Support Occupations

Employment and salary information for the Receptionists & information clerks workforce. Receptionists & information clerks workforce in 2020 was 1,234,698 people, of which 89.4% were women and 10.6% were men. Receptionists & information clerks are paid most in Essex County (Southwest) PUMA, NJ but are relatively concentrated in El Paso City (Southeast) PUMA, TX.

Employment Over Time

Metric

Grouping

130,549

Male Workforce

± 8.87k

1,104,149

Female Workforce

± 25.7k

The Receptionists & information clerks workforce in 2020 was 1,234,698 people (89.4% women and 10.6% men). This implies an average annual growth of 5.41% between 2014 (1,171,335) and 2020 (1,234,698).

Employment by Location

Level

Metric

This map shows the states in the United States shaded by average wage for Receptionists & information clerks.

During 2020, the states that concentrated the best average annual wage were District of Columbia ($35,452), Connecticut ($30,542), and Washington ($29,406).

Yearly Wage Ranking

$25,449

AVERAGE WAGE

#486 in the ranking (2020)

$55,954

NATIONAL AVERAGE WAGE

For all occupations across the US

In 2020, Receptionists & information clerks earned an average of $25,449, $30,505 less than the average national salary of $55,954

The graph shows the ranking of Receptionists & information clerks in relation to all Detailed Occupation in 2020.

Wage Distribution

Gender

0.357

WAGE GINI

In 2020, Receptionists & information clerks had a wage GINI coefficient of 0.357, which is lower than the national average of 0.478. In other words, wages are distributed more evenly for Receptionists & information clerks (shown in red) than for the overall labor force (shown in gray).

The graphic shows the distribution of average salaries by buckets for Receptionists & information clerks compared to the entire workforce in the country.

Industry

Information on the industries that employ Receptionists & information clerks and on wages for those in the field. Offices of physicians is the industry that employs the most Receptionists & information clerks, both by share and by number, though the highest paid industry for Receptionists & information clerks, by average wage, is Oil & gas extraction ($84,597).

Occupations by Industries

Metric

Value

1.23M

2020 Workforce

± 27,167

2.13%

1 YEAR GROWTH

± 3.06%

This graphic shows the share of Receptionists & information clerks employed by various industries. Offices of physicians employs the largest share of Receptionists & information clerks at 43.3%, followed by General medical and surgical hospitals, and specialty (except psychiatric and substance abuse) hospitals with 35.7% and Outpatient care centers with 21%.

Diversity

Demographic information on Receptionists & information clerks in the US. The workforce of Receptionists & information clerks in 2020 was 1,234,698 people, with 89.4% woman, and 10.6% men. The average age of male Receptionists & information clerks in the workforce is 33.7 and of female Receptionists & information clerks is 39.5, and the most common race/ethnicity for Receptionists & information clerks is White.

Gender and Age

Metric

The workforce of Receptionists & information clerks in 2020 was 1,234,698 people, with 89.4% woman, and 10.6% men.

The age ranges that concentrated the largest workforce were 20 to 24 years (229,264 people), 25 to 29 years (187,967 people), and 30 to 34 years (127,391 people). Among them they concentrated 44.1% of the total workforce.

Ethnicity

Gender

In 2020, 20.6% of Receptionists & information clerks workers were Hispanic and 79.4% non-Hispanic.

The treemap shows the distribution of Hispanic workers according to their origin, highlighting Mexican (80.1%), Puerto Rican (14.4)%, and All Other Spanish/Hispanic/Latino (5.57)%

You can review this information by gender using the selectors above.

Races

In 2020, 71.3% of the Receptionists & information clerks workforce were White, of which 90.3% were women and 9.74% men. Other races that concentrated a significant number of workers were Black (13.1%) and Other (5.8%).

Education & Skills

Data on higher education choices for Receptionists & information clerks from The Department of Education and Census Bureau. The most common major for Receptionists & information clerks is Business but the most specialized major according to RCA in 2020 were Human Sciences.

Among the necessary skills for Receptionists & information clerks, Active Listening stands, but the revealed comparative advantage (RCA) shows that Receptionists & information clerks need more than the average amount of Service Orientation.

Majors

ACS PUMS data only shows the major for bachelor's degrees. However, we can filter the data based on highest degree obtained.

Type of Majors

Degree

The most common majors achieved by Receptionists & information clerks in 2020 (counting all academic degrees) were Business (37,547 people), Education (19,479 people), and Health (16,181 people).

You can review this information for different academic grades by modifying the option selected in the selector above.

Education Levels

Metric

The main educational levels achieved by the Receptionists & information clerks workers were Some college (448,167 people), High School or Equivalent (388,923 people), and Bachelors Degree (163,854 people).

The graphic shows the Receptionists & information clerks workforce by gender and educational level.

Skills

Chart

Value

Data on the critical and distinctive skills necessary for Receptionists & information clerks from the Bureau of Labor Statistics. Receptionists & information clerks need many skills, but most especially Active Listening, Service Orientation, Speaking.

Projections

Projections on job growth for Receptionists and Information Clerks from the Bureau of Labor Statistics. The 10-year national workforce is projected to grow 3.71%, but Receptionists and Information Clerks are expected to see a growth of 3.56% over the same period. This occupation is expected to grow less than the national average.

Job Growth

For growth projections, the closest comparible industry reported by the Bureau of Labor Statistics is Receptionists and Information Clerks.

3.56%

Estimated Job Growth

10-year Projection

3.71%

National Growth

10-year Projection

This line chart shows the projected 10-year growth in the number of jobs for Receptionists & information clerks. This profession is expected to grow less than than 3.71%, the average rate of national job growth.